eSphere Support

Getting Started

• How to Invite a Resident
• How to Add Additional Sensors
• eSphere Overview
• Installation & Setup Guide
• eSphere Sensor Deployment Guide
• HALO Connect Datasheet

Using eSphere

• How to Use Smartchat
• How to Create an Untrusted Visitor
• How to Create a Visitor
• How to Assign a Device to a Profile

Troubleshooting

• 2.4/5GHz Network Set-Ups
• How to Delete Your eSphere Account
• Need Help? Set Up Your Account & Reach Support
• How to Factory Reset Your Sensor
• eSphere FAQ

About eSphere

• eSphere Terms of Service
• eSphere Privacy Policy

Platform Characteristics

• Halo Connect Requires 2.4 GHz
• Single-SSID Network Design
• MAC Address Rotation
• App Closure Affects Presence
• Disabled Radios Cause False Exits
• Declined App Permissions
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